Be sure you are using at least Internet Explorer 5.5 or Netscape Navigator 6.0. Once you have established that you have the correct program, follow the directions below for your particular browser in order to enable "Cookies," which are essential to viewing this site...

Here is what you do if you are using Internet Explorer:

1. Open your Internet Explorer Browser.

2. Go to the top menu and click on "Tools".

3. From the tools menu, choose "Internet Options" from the list.

4. In the next option menu that opens, in the middle there is an area for “temporary internet files”. There are three buttons, choose the third one that says "Settings...".

5. You will then be asked how often it should check for newer versions of the page. There will be four options, choose the first one that says "Every visit to page".

6. Choose "OK" and close out of the menu options.

7. You should probably close out of the browser, then open the browser up again.

Here is what you do if you are using Netscape:

1. Open the Netscape browser window.

2. Go to the top menu and click on "Edit".

3. Next, choose "Preferences" from the list.

4. In the left column of the window that pops up, click on "Advanced".

5. You will see the word "Cache" appear under Advanced. Click on "Cache".

6. Now look in the window to the right. Toward the bottom you will see three button choices listed "Once per session", "Every time", and "Never". Choose "Everytime".

7. Then, choose “ok”.

8. You should probably close out of the browser and then start it up again.

We have also found for people with slower computers or dial-up access, it helps to click "Refresh" in the browser menu if a page does not load. You may also trying clearing out the "history" on your computer and see if this works.

If none of these suggestions work for you, please Contact Us for additional help.